Roles and responsibilities

Ngāpuhi Iwi Social Services, also known as ‘NISS’ was established to be a key service provider to Ngāpuhi, by Ngāpuhi.

NISS was set up independently as an Iwi Social Service in 1996 and a year later was registered as a limited liability company.

In 2006 NISS became a subsidiary of Te Rūnanga-Ā-Iwi-Ō-Ngāpuhi.  NISS is also an accredited service provider by Oranga Tamariki.

With three offices in Kaikohe, NISS is the largest Iwi Social Service Provider in Aotearoa and access to their advice and services is free and confidential.

Organisation structure

Lead by CEO, Moana Eruera, NISS has over 70 staff across six teams:

Programmes and services

Lead by the General Manager, NISS has over 50 staff that provide 10 key services:

  • Youth Services
  • Whānau Support
  • Care Services
  • Social Workers in Schools
  • Youth Worker is Secondary Schools
  • Children / Youth Programmes
  • Parenting Programmes
  • Family Harm Prevention
  • Marae Programmes (Taitamariki)
  • Programmes for young offenders
  • Mentoring services for Taitamariki whose offending is at risk of escalating (CYFS)
  • Marae-based programmes to build confidence and leadership within Taitamariki
  • Our goal is to enhance life outcomes for Taitamariki
  • Our approach is to work alongside of Taitamariki and their whānau in order to meet their care and support responsibilities towards their Taitamariki
  • To support whānau to build relationships within schools and their communities
  • Provide social work services for Taitamariki and their whānau within 20 low decile schools and their communities between Whangarei and Hokianga

Family violence intervention services, including:

  • Information and advice
  • Family violence related education and initiatives
  • Counselling for whānau affected by family violence
  • Counselling for whānau affected by sexual abuse

The Whānau team helps to bring out the best whānau can be through exploring possibilities to create positive opportunities.

Its services include:

  • General social work support
  • Intensive social work support for whānau experiencing multiple pressures
  • Respite Care
  • Mātua Whāngai
  • Return-to-school services
  • Care for tamariki in state care
  • Parenting programmes

Board of Directors

NISS is governed by a Board of Directors with extensive governance experience, knowledge and networks.

Erena Kara, Chair
Mariameno Kapa-Kingi, Director
Te Rau Allen, Director
Michael Kake,  Director

A list of NISS Directors other board and governance roles are available in the latest Annual Report.

You can also read the NISS Board Chair’s report to Ngāpuhi in current and previous years Annual Reports:
2023 NISS Chair Report
2020 NISS Chair Report
2019 NISS Chair Report
 2018 NISS Chair Report
 2017 NISS Chair Report
 2016 NISS Chair Report
 2015 NISS Chair Report

NISS Annual Report stats extract